Hyster enjoys a different relationship with our clients. We attempt to produce total client satisfaction created through world class manufacturing. Our objective is to anticipate the needs of each customer in addition to address them with forklifts which provide the performance, the dependability and the value that they truly require.
Hyster completely believes in starting with the customer. The company conducts yearly focus groups and offers on-going voice of customer research which is conducted both online as well as in the field. We have over 400 design engineers to translate that input into clever designs by applying our thorough review gate process. Virtual prototype builds and advanced tools help make sure that the best equipment practices come together. Other advanced tools like dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
In order to guarantee the lowest ownership cost and total dependability all of Hyster's machines are subjected to virtual, physical and environmental tests. Not only do we test against our own standards, but we are also always testing against the competition's products. Our final tests happen in real-world customer applications in order to make sure that our products have met our strict standards.
Demand-Flow Manufacturing Which is Smart and Lean
Hyster's manufacturing is world-class driven by its Demand Flow Technology or DFT. Each aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to deliver total client satisfaction and flawless quality 100% of the time, each and every time.
Total Quality Each and Every Time
To initiate excellence from the beginning, Hyster uses an integrated MES or Manufacturing Execution System. The job of the MES is to manage production flow. The MES coordinates line activities such as part sequencing and quality verification. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each shift. These audits really hold each employee responsible for consistent quality, together with the 5s workplace organization in place to help us attain it.
As standard with all our products, Hyster provides a huge array of features. The company has remained fully devoted to its key focus on safety and quality, on being innovative each time, and by offering several of the best material handling machinery on the market. These are just some of the reasons the corporation has become a leader within the industry.